Wednesday, February 10

Competition gone wrong!


How do you response when someone asks you what business are you in? Shiver? Stammer? Hesitate? Errrr.........then push this question to another person??? You don't have to be a genious to know that person must have something to hide and is caught off guard.

Story begins....

A lady called to ask for a viewing appointment and came to our boutique office. 3 of them came, a couple in their 40s and a younger chap came over. As we spoken earlier in the Feng Shui article, some people are more sensitive. The moment they step in, I caught an strange feeling. I stop my work immediately, walk out of my office and saw my colleague serving 3 person. Particularly that lady, is emitting out a strange "Qi" or what we call aura. Aura is like a smell, if you have the right vibes, you smell like perfume, if not it's fermented toufu.

Observation is a fundamental feature to determine your Feng Shui as what we discuss earlier. You just need to observe their behavior carefully, each action, response and expression drops you a hint, piece them together and you will get the whole story. Never go against this theory, words can deceptive but actions don't lie. The wily tail of the sly fox will show, if you pay due observance to their strings of leery actions and questions.

After establishing their intention, I approach the woman to ask for name card, my colleague cut in inadvertently and ask for their trade before I can do that. Have you seen chickens jump before? That's what we saw. This simple question send them into frenzy panic-mode and that lady is dumb enough to re-direct this question to this inexperienced chap in his 30s who happen to be their Interior "Designer" or affectionately known as COPYCAT. This chap had made a joke out of his own career by doing that. You don't call yourself a designer if you can't conceptualise. It's may not be his wish to tag along but as a designer, you really need to learn how to respect yourself. The other thing I cannot understand is why they engage a designer who cannot conceptualise, why not bring a contractor instead? It's cheaper and anytime you miss out something, our doorbell is always there.

The moment they knew they have been caught, I was treated to a intimidating stare by the woman. I didn't know what was that for. I could have ask them politely to "GET OUT". After 5 seconds of that, her 360° transformation shocked me. I guess she finally realised we didn't ask to be spied on. She make a quick attempted to get out of the embarrassing situation by putting on her most pretentious smile and claimed they are entrepreneurs and they still haven't decide what business to do and I could join them for coffee. They are interested in anything that makes money. No prize for guessing I didn't want to be associated with such people. Is Entrepreneurship is all about making money? That's simply superficial. It's about achieving the standards set and monetary benefits should be considered part of the package for doing your job well. I still remember clearly when we first started, we WANT to change what we dislike in the leasing industry and certainly not because we found a brilliant idea to replicate.

What amazed me is their lack of knowledge in basic Telco equipments like phone system. Based on their questions, chances are they haven't use one before. B2C business model is different from B2B business model largely by B2B customer requirements are more unforgiving for mistakes. You need to be really sure of what you are doing or you are just messing up other peoples' businesses. There are still a lot of technical knowledge required other than counting money. Of course one may argue everyone has to start somewhere. When we first started, businesses are still using 256 Kb internet broadband, now the fastest is 10 Mpbs. Considering the pace of business in today's context, there is no longer room for mistakes.

The other thing I find peculiar is our boutique office appears to fascinate them so much; their uninhibited excitement on their faces is exceptionally amusing. They simply couldn't stop poking their fingers at every corner. We couldn't understand why.

We also couldn't understand why they have to barge unexpectedly into our tenant's office suite when we told them it's tenanted. It gave our tenant a pretty rude shock. Usually if that is unintentional, an apology is expected. It's a shame that these self-proclaimed "Entrepreneurs" didn't even have the basic courtesy. I presume these "entrepreneurs" still have a lot more to learn.

Business is not about sniffing out one's ass. Not that we are afraid of competition but to bring a designer with the intent of copying is just so disgusting. I believe all business owners will not want their brainchild to be copied and replicated it without "contents". A computer cannot function without software.

An entrepreneur is someone who assumes significant accountability for the inherent risks and the outcome. An entrepreneur is also someone who observes his/her own conduct and possesses leadership, management ability, and team-building as essential qualities. I wrote this welcome message to encourage all Entrepreneurs. We recognize the adversity of all Entrepreneurs and have respect for all them. Not everyone in business is an entrepreneur and not everyone who call themselves entrepreneurs are true blue entrepreneurs.

Usually, we don't blog about such thing; they are not the first and certainly won't be the last. We decided to blog this because they are most underhanded.


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